TSA rolling out new "behavior detection officers." Passengers flying through Boston’s Logan International Airport will notice the security screeners are chattier than usual, but it’s not an improved customer service policy. On Tuesday the Transportation Security Administration began a test-run at Logan of its SPOT program, which stands for Screening of Passengers by Observation ... MOREC. J. Ciaramella: Citizens Under The Microscope
TSA rolling out new "behavior detection officers." Passengers flying through Boston’s Logan International Airport will notice the security screeners are chattier than usual, but it’s not an improved customer service policy. On Tuesday the Transportation Security Administration began a test-run at Logan of its SPOT program, which stands for Screening of Passengers by Observation ... MORE