by Lori Mongomery. Taxpayers will face the worst levels of service in more than a decade
from the Internal Revenue Service this filing season, with as few as 43
percent of callers getting through to an agent and then only after
waits of 30 minutes or more, according to a report released Wednesday. In
her annual report to Congress, National ... MOREThe IRS Customer Service Will Be Extra Bad This Year
by Lori Mongomery. Taxpayers will face the worst levels of service in more than a decade
from the Internal Revenue Service this filing season, with as few as 43
percent of callers getting through to an agent and then only after
waits of 30 minutes or more, according to a report released Wednesday. In
her annual report to Congress, National ... MORE